New Pandora box dead card

Question

Hello, I bought myself a new Pandora box. Obviously, the first thing you need to do is activate the card. I already have a easy jtag. Accordingly, I already have all the drivers installed. When connecting the box to the shell, the card is not visible. I click on the smart card recovery button. The Smart Card appears in the list of available devices, but "Unable to read system info from card on "Pandora Pandora(CCID) 0!". What should I do? In Device Manager, the smart card appears as a separate device. Accordingly, it's not a matter of drivers. Thank you in advance.

Answer 1

Hello. What if put card inside another reader?

Comments

Still the same. I inserted it into a card reader from sigma

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Have some other readers for test? And try next:

plug reader without card - press hardware wizard - press repair - insert card to reader - continue repair

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All the same.

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Another pc same issue?

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Yes

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Send box for warranty repair/exchange to seller.

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I opened the warranty seals. The seller will not accept such a box. Can you at least tell me the serial number of the card?)

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Why you need it?

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thank you so much.