double consumption J337vpp

0 votes
UNLOCK INSTRUCCIONES:
Unlocking using sever:
1. Power on the phone.
2. Tap 7 times on 'Build number' in 'Settings'-'About phone'-'Software information'
to enable 'Developer options',
go to 'Settings'-'Developer options' and enable 'USB debugging'.
3. Connect the phone to PC with USB cable, install drivers if needed.
4. Select device in ADB settings.
5. Press 'Unlock via server' button, write your login and password in window if it will appear.
(Login and password will be saved as default after first input and can be changed in settings.)

Operation: Unlock
Selected model: SM-J337VPP
Software version: 36.8

Checking Login and Password... Listo
Ballance: 23 crd.
You have 23 credit(s) left. This operation takes 8 credits.Continue? Si
Waiting ADB device... Listo
Leyendo información del teléfono ...
Modelo: SM-J337VPP
Android version: 8.0.0
PDA version: J337VPPVRS2ARK1
CSC version: J337VPPVZW2ARK1
Versión del telefono: J337VPPVRS2ARK1
Código del Producto: SM2J337VZSPVZW
Código de país CSC: USA
Código de Venta CSC: VZW
Phone SN: R28K70Y2V7R
IMEI: 355049090559699
HW version: J337V.04
RF cal date: 20180712
Chip name: EXYNOS7884A
Módem: SHANNON327
Security patch: 2018-12-01
Boot Warranty bit: 0
SIM State: ABSENT
Initialization zTool... Listo
Running zTool, please wait... Listo
Lectura de datos desde el teléfono ... Listo
Buscando servidor... Listo
Checking server answer... Listo
Executing... Listo
Lectura de datos desde el teléfono ... Listo
Calculando... Listo
Buscando servidor... Listo
Waiting for server answer... Listo
Desbloquear... Listo
Desbloqueo Listo

Done with Samsung Tool PRO v.36.8


UNLOCK INSTRUCCIONES:
Unlocking using sever:
1. Power on the phone.
2. Tap 7 times on 'Build number' in 'Settings'-'About phone'-'Software information'
to enable 'Developer options',
go to 'Settings'-'Developer options' and enable 'USB debugging'.
3. Connect the phone to PC with USB cable, install drivers if needed.
4. Select device in ADB settings.
5. Press 'Unlock via server' button, write your login and password in window if it will appear.
(Login and password will be saved as default after first input and can be changed in settings.)

Operation: Unlock
Selected model: SM-J337VPP
Software version: 36.8

Checking Login and Password... Listo
Ballance: 15 crd.
You have 15 credit(s) left. This operation takes 8 credits.Continue? Si
Waiting ADB device... Listo
Leyendo información del teléfono ...
Modelo: SM-J337VPP
Android version: 8.0.0
PDA version: J337VPPVRS2ARK1
CSC version: J337VPPVZW2ARK1
Versión del telefono: J337VPPVRS2ARK1
Código del Producto: SM2J337VZSPVZW
Código de país CSC: USA
Código de Venta CSC: VZW
Phone SN: R28K70Y2V7R
IMEI: 355049090559699
HW version: J337V.04
RF cal date: 20180712
Chip name: EXYNOS7884A
Módem: SHANNON327
Security patch: 2018-12-01
Boot Warranty bit: 0
SIM State: ABSENT
Initialization zTool... Listo
Running zTool, please wait... Listo
Lectura de datos desde el teléfono ... Listo
Buscando servidor... Listo
Checking server answer... Listo
Executing... Listo
Lectura de datos desde el teléfono ... Listo
Calculando... Listo
Buscando servidor... Listo
Waiting for server answer... Listo
Desbloquear... Listo
Desbloqueo Listo

Done with Samsung Tool PRO v.36.8
in General questions by (140 points)
edited by

1 Answer

0 votes
Hello, please add your account login (name)
by (102k points)
zsc_WOvZxHjA
by (140 points)
Please check your credit history, there is no double consumption on the server
by (102k points)
by (140 points)
by (140 points)

The server does not have information about dual credit withdrawal from your account for this model.  There are several options why this can be:  

  • the non appropriate log.  The serial number specified in the logs on the server is missing.  Check that these are really the logs of the process.  
  • Operation time.  If something happens with your phone unlock - send request max 48hours after job done.  In your case, it's been half a year.  
  • You may have already applied for a refund and have been repaid. This is a reason why the phone with this serial number is not in the database.
by (102k points)
ok what you say I understand but I am debating my credits a while ago but nothing at all
I am attaching a photo so you can see that I am not telling lies. They answered that they would attend to me and nothing.
by (140 points)
by (140 points)
https://support.z3x-team.com/?qa=blob&qa_blobid=293961961101210188

This is an old image of course and I have already deleted emails that demonstrate since when I am in this dilemma. Excuse me, but it's long before and they only told me to wait and they never told me anything else
by (140 points)

https://support.z3x-team.com/?qa=blob&qa_blobid=11030933964542015056

This is another image that shows since when I am making requests directly to the support. I clarify that I did it in time but I do not have the messages from the beginning of the question

by (140 points)

I've analyzed the information on your request in detail. As I mentioned earlier, you did send the wrong logs. The record of J337VPP (2019-07-10 20:29:32) is valid, but the serial number is different from the one you sent. 
The double charge credits were returned to your account, probably you weren't informed about it at that moment.

Thank you for the request, in the future, if you have any questions about our products, please contact our customer support, we are ready to help you.

by (102k points)

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