0 votes
Good morning, on Saturday I proceeded to unblock the network of an a01 sm-a015az from the cricket operator, at first I charged 6 credits and did not do the work of unlocking it, then I proceeded again to carry out the process, I charged 6 more credits, this time if I unblock but the equipment does not raise a signal.
I send captures of the operation and images of the equipment that does not raise a signal
Operation: Unlock
Selected model: SM-A015AZ
Software version: 43.21

Checking Login and Password... OK
Balance: 25 crd.
You have 25 credit(s) left. This operation takes 6 credits. Continue? Yes
ADB device not selected

Operation: Unlock
Selected model: SM-A015AZ
Software version: 43.21

Checking Login and Password... OK
Balance: 25 crd.
You have 25 credit(s) left. This operation takes 6 credits. Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-A015AZ
Android version: 10
PDA version: A015AZUCU3AUA4
CSC version: A015AZAIO3AUA4
Phone version: A015AZUCU3AUA4
Product code: SM2A015AZKZAIO
CSC country code: USA
CSC sales code: AIO
Carrier ID: AIO
Phone SN: R9PR406M7DJ
IMEI: 351721115905503
HW version: REV3.0
RF cal date: 2021.04.09
Chip name: SDM439
Modem board: SDM439
Security patch: 2021-01-01
SIM State: ABSENT
Rebooting phone... OK
Waiting ADB device... OK
Rebooting phone... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Initialization zTool... OK
Running zTool, please wait... OK
Trying to enable diag port... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Searching Samsung diag port... detected COM52
Reading IMEI... OK
Initialization zTool Loader... OK
Running zTool, please wait... OK
Loading... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Rebooting to upload... OK
Searching Ramdump interface... COM11 detected
Reading data from phone... OK
Calculating... OK
Searching server... OK
Waiting for server answer... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Initialization zTool Loader... error (0.1)
Retry 1...
Initialization zTool Loader... OK
Running zTool, please wait... OK
Loading... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... error (4.7.-2)
Retry 2...
Initialization zTool Loader... OK
Running zTool, please wait... OK
Loading... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... error (4.7.-2)
Retry 3...
Initialization zTool Loader... OK
Running zTool, please wait... OK
Loading... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... error (4.7.-2)
Retry 4...
Initialization zTool Loader... OK
Running zTool, please wait... OK
Loading... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... error (4.7.-2)
Retry 5...
Initialization zTool Loader... OK
Running zTool, please wait... OK
Loading... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... error (4.7.-2)
Retry 6...
Initialization zTool Loader... OK
Running zTool, please wait... OK
Loading... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... error (4.7.-2)
Retry 7...
Initialization zTool Loader... OK
Running zTool, please wait... OK
Loading... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... error (4.7.-2)
Retry 8...
Initialization zTool Loader... OK
Running zTool, please wait... OK
Loading... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... error (4.7.-2)
Retry 9...
Initialization zTool Loader... OK
Running zTool, please wait... OK
Loading... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... error (4.7.-2)
Retry 10...
Initialization zTool Loader... OK
Running zTool, please wait... OK
Loading... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... error (4.7.-2)


Operation: Unlock
Selected model: SM-A015AZ
Software version: 43.21
Checking Login and Password... OK
Balance: 19 crd.
You have 19 credit(s) left. This operation takes 6 credits. Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-A015AZ
Android version: 10
PDA version: A015AZUCU3AUA4
CSC version: A015AZAIO3AUA4
Phone version: A015AZUCU3AUA4
Product code: SM2A015AZKZAIO
CSC country code: USA
CSC sales code: AIO
Carrier ID: AIO
Phone SN: R9PR406M7DJ
IMEI: 351721115905503
HW version: REV3.0
RF cal date: 2021.04.09
Chip name: SDM439
Modem board: SDM439
Security patch: 2021-01-01
SIM State: NETWORK_LOCKED
Waiting for device to become ready... OK
Initialization zTool... OK
Running zTool, please wait... OK
Trying to enable diag port... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Searching Samsung diag port... detected COM52
Reading IMEI... OK
Initialization zTool Loader... OK
Running zTool, please wait... OK
Loading... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Rebooting to upload... OK
Searching Ramdump interface... COM11 detected
Reading data from phone... OK
Calculating... OK
Searching server... OK
Waiting for server answer... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Initialization zTool Loader... OK
Running zTool, please wait... OK
Loading... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Rebooting phone... OK
Unlock done
Done with Samsung Tool PRO v.43.21
in General questions by (240 points)

1 Answer

0 votes
Hello. Tap *#0011# and attach photo here.
by (200k points)
send photo please

Swipe down notification panel and attach screenshot.
good morning, send photo please help me

With sim card please.
If the sim card is in, but it does not raise a signal
 

Set network select mode to auto and try another sim.
Good afternoon, thank you very much, you are already getting a signal, the equipment seems to be that the antenna is very low and being in closed places, I do not get a signal, it would only be left to help me with the devolution of the 6 credits that they charged me and I did not carry out the process because it came out a mistake
...