credit repayment

Question

Good morning, on Saturday I proceeded to unblock the network of an a01 sm-a015az from the cricket operator, at first I charged 6 credits and did not do the work of unlocking it, then I proceeded again to carry out the process, I charged 6 more credits, this time if I unblock but the equipment does not raise a signal.
I send captures of the operation and images of the equipment that does not raise a signal

Answer 1

Hello. Tap *#0011# and attach photo here.

Comments

send photo please

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Swipe down notification panel and attach screenshot.

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good morning, send photo please help me

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With sim card please.

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If the sim card is in, but it does not raise a signal

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Set network select mode to auto and try another sim.

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Good afternoon, thank you very much, you are already getting a signal, the equipment seems to be that the antenna is very low and being in closed places, I do not get a signal, it would only be left to help me with the devolution of the 6 credits that they charged me and I did not carry out the process because it came out a mistake